Shipping & Payment Info

Shipping & Payment Information

Effective Date: 02 April 2025

Welcome to our Shipping & Payment Information page. We want to ensure a smooth and hassle-free shopping experience for you. Below are the details regarding our shipping and payment policies.

Shipping Information

We offer reliable shipping services to New Zealand and internationally. All orders are processed and shipped with care.

Please note: International shipping rates and times may vary depending on the destination. Customs fees or import taxes may apply to international orders.

Order Processing

• Orders are typically processed within 1–2 business days. Processing times may vary during busy periods, such as sales or holidays.
• Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your order’s progress.

Delivery Address

• Ensure your delivery address is correct at checkout. We are not responsible for any delays or non-delivery due to incorrect information provided.
• We currently ship to the following regions:
  • New Zealand
  • Australia

Shipping Restrictions

• We do not ship to P.O. Boxes or APO/FPO addresses.
• Certain remote locations in New Zealand or international destinations may experience extended delivery times or higher shipping fees. We will notify you if this affects your order.

Lost Items

If your order is lost, please contact us within 7 of receiving tracking information, and we will work with you to resolve the issue.

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Payment Information

We strive to make the checkout process as convenient and secure as possible. Below are the payment options available on our website.

Accepted Payment Methods

We accept the following payment methods:

• Credit/Debit Cards: Visa, MasterCard, American Express
• PayPal: You can pay securely through your PayPal account.
• After pay: Available for New Zealand customers, allowing you to split your payments into four interest-free instalments.
• Bank Transfer: For local New Zealand orders only.

Note: If you choose to pay by bank transfer, your order will only be processed once the payment has been received.

Currency

• All prices on the website are displayed in New Zealand Dollars (NZD) unless otherwise stated.
• For international orders, the final amount will be charged in NZD, and your bank or payment provider will handle any currency conversion.

Security

We take your privacy and security seriously. All transactions on our website are encrypted using secure SSL technology. Your payment details are processed through trusted third-party payment gateways, and we do not store your sensitive payment information.

Payment Issues

If your payment is declined or there are any issues with the payment process, please contact our customer support team at [Your Email Address] or [Your Phone Number] for assistance.

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Contact Us

If you have any questions regarding shipping or payment, please don’t hesitate to get in touch with us:

JD Boutique NZ
P O Box 15090, Flaxmere, Hastings
jdboutiquenz@gmail.com
02102877229